Sterling McCall Hyundai Reviews & Testimonials
Looking for testimonials and reviews about Sterling McCall Hyundai? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Prompt attention upon my arrival. Good communication during my wait. Courteous people. The facility was clean and comfortable.
During my recent visit, I received a warm welcome and prompt attention. Glen efficiently facilitated my trip, making the experience both expedient and seamless. I extend my gratitude to Glen for his exceptional service.
Great environment and actually enjoyed the car buying experience for the first time in 30 years.
It was great experience Maria helped me out throughout the process and her other team members were supportive too
Danuel kerry was a very honest sales agent. He helped us get the car we were looking for at a very good price.
Andy Tram was my salesmen. Andy was amazing. It was definitely my easiest car purchase. The process was definitely a no nonsense experience. I told him what I wanted and where I needed to be in vehicle price and he made it happen.
Excellent customer service and knowledgeable customer care team. Help me for everything and took their time to advise.
Good dealership , Daniel Moreno helped me, he quickly resolved my doubts and they were kind and attentive at all times. To sum it up in one word, excellent. I really appreciate Daniel Moreno and Sterling McCall Hyundai"
I had a great experience at Sterling McCall. Charles was very attentive, efficient, and professional.
Great service, was quick and perfect timing. car was left clean and everything left the same inside.
Both Mohammed and Fasil sales representatives were absolutely wonderful and greeted us immediately and were able to give us the most absolutely right advice and answers to our questions. They were a delight to work with. Thanks Mo and fasil
Great sales reps, hospitality was good, they answered all questions I had and showed me everything broken down on paperwork before going to finance!
My experience at Sterling McCall Hyundai has been very pleasant. I love the cleanliness of their new location.
We had our Palisade for 2nd oil/inspection. Don't have any complaints so far. Staff is very friendly and returned our car in time.
The service center team are all customer friendly in every way. Caleb Manuel goes above and beyond for his customers. He did everything that he could to save me money and escalate my repair needs on 9/20/24. I have been a five year customer. I have had two cars serviced here during that timeframe. I plan to continue to be a customer definitely. They all never disappoint me at the end of it all!
Very courteous staff, nice waiting area in service department; serive has been fast the two times I have gone.
Sterling McCall refreshed its service department which included a new manager Heather she is world class! My car is running like she is brand new again- best experience I’ve had I HIGHLY RECOMMEND them!
GREAT!!! AJ got us a great deal on an 2023 used vehicle. Andrew also in F and I.
Glenis was very attentive to all my concerns. He addressed all my requests and questions.
They were quick to help me find a car. They even stayed open later for me to test drive my car and buy it.
This was a wonderful purchasing experience. Charles was definitely five star. The attention we received was phenomenal. I would highly recommend this to anybody who is looking for a new Hyundai.
This dealership is very professional and trustworthy because of their customer service respect for the customer and their needs . I am very satisfied with their service.
The adviser was helpful, and patient. Customer made an appointment at the wrong place, but the asviser was still willing to squeeze the customer for the maintenance he needed.
My experience at this dealership was amazing and I highly recommend coming if you are shopping for a vehicle. My salesman was Andrew Maserati and he made my first car buying experience great.
I take my car to get serviced here. They always do a great job and go above and beyond with their service.
This dealership is awesome. Super easy to fix an appointment and staff is professional, courteous and supportive. Troy Brymer was nice enough to explain every detail from start to end. I am thankful and wish them all the best.
I just want to say that I do not live close to this location but I chose to drive 45 minutes to an hour in traffic to get there. The service from those helping and others were great. Aaron immediately contacted Carlos Becerra to be ready to assist me when I came in.
La atención fue muy buena muy profesionales fue muy gratificante estar hay haci que lo recomiendo
Great service excellent salesperson Lisa she took great care of me and my family will be back
It took a while to get the car’s oil change done. But it was busy. It’s like the hospital, hurry up and wait. They should have a small library for customers. The car is running great. And a free car wash. Also they have a fancy coffee machine. Staff kept me updated on progress. I will come back.
Really liked this dealership! Made me felt welcomed and did not rush me in making a decision. Would recommend Andy to anybody looking for a vehicle.
Great customer service and great deals. We left with a car as happy customers. Maria was a great sales rep as well.
Everyone was very helpful the minute I stepped foot inside. They were patient and made my decision easy.
I came back to Sterling McCall after test driving and turning down an offer with another Hyundai Dealer near. I hated being lied to, and getting the run-around at the other dealer. I had given up the idea of buying a newer car. But, I remembered how considerate, honest and pleasant Lisa Priest was a few years ago when I bought from Sterling McCall Hyundai. She showed me the car I asked about, gave me the facts and I bought it. Why would I go anywhere else? She is s a super star.
Thankful I was able to make a same day appointment. Everyone was nice, and it was very clean and accommodating. It was an hour from my house and I would definitely come back here.
The staff was very pleasant and attentive. My salesman Mr. Charles was very knowledgeable and committed to help me on my purchase. I will recommend to anyone that is looking to purchase a new Hyundai to see Mr. Charles for a Great purchase experience.
Dealer kept me informed of everything that’s going on with my vehicle and the expected cost of repairs.
I am a little disappointed, I ordered synthetic oil when I got home my invoice indicates regular oil. I have never had regular oil in my vehicle.
Nice clean dealership. Easy to get to nice folks. Nice waiting rooms. I will be back.
Wonderful customer service by Salesman Faisal Khan and his Sales Manager Shawn. Appreciate their efforts to fight for our wants and needs and they gave us outstanding results. They truly understood and respected our time and decisions and I am grateful for their hard work, dedication and kindness throughout the process. I’ll definitely be speaking highly of my experience at this Hyundai location in particular and we feel like the service was very solid. Robert in Finance also explained the finances and it was a smooth process. Great vehicles and amazing staff who care about their customers!
New service facility is great. Both for waiting customers and very clean service bays. Can observe work being done as you wait. Very efficient operations with text updates on work progress.
The service appointments I had before the dealership moved into this new location were awful. They did the work, but the person that waited on me acted like he was doing me a favor by helping me and was not personable at all. The waiting area was dirty in the bathrooms were dirty when I went for service. It was like a whole New World. Everybody was polite. Everything was clean and the guy that waited on me was awesome. His name was Glenn, I really felt like I was treated like a good customer.
Craig is the best! He welcomed us and handled my issue effeciently. You are lucky to have him.
This place was awesome. Don did a great job on my car and alerted me every steps of the way. Everything was smooth and efficient.
It has definitely been a rollercoaster experience as my car took 3 weeks to be ready, but all in all…they made things right. This dealership cares and wants their customers to be happy. Sometimes they might be overwhelmed with customers which can make it seem like they are not professional, but in the end they really pulled through and took great care of me. From Don as my supervisor who truly tried his best to get my car asap. From Maurice who answered my emails to Mark who made sure I left the dealership smiling. Thank you for your great ...
Great experience, thank you! We got helped by Maria, and she was amazing. The whole staff would check in on you through the whole process.
My advisor Cedric was great ,kept me posted on the status of my car
Andrew Mastari sales consultant was so helpful. Customer service was 11 out of 10!!
It's very difficult to talk to service department. No one can pick the phone though it's direct number.
Excellent service. Sales man was patient and kind. Service man was very helpful . Everyone was friendly and respectful
Carlos was the greatest sellers ever. No pressure at all and the team was amazing. They will be my 1st option in my next upgrade!
Good service , professional assistance, good technician, good amenities, everything it’s good, and clear estimates up front
Very nice waiting area here and very professional service. My guy Craig was excellent.
Exceptional service and experience! Eduardo and Jamar made it happen for us ,with absolutely no hassle! 100% recommended 👍
Honest and easy to deal with. Fair deal and quick response. Would recommend over the other dealers I dealt with.
Well deserved 5 star review. Honest and fair deal. They don’t lie to you and they respond quickly. This is the place to buy your Hyundai. Also a shout out to my sales person, Daniel Moreno. He was terrific.
Really great experience. I was able to confirm all of my sale over the phone - excellent service, pricing, and transparency. I am giving them five stars as I had to trust them to honor their word on some of our dealings and they did completely. They are very knowledgeable about their products. Would definitely recommend them to anyone looking for a Hyundai or Genesis product in Texas.
Everything was great, first time at this location, it was clean and service guys was very attentive to my needs
The best service I ever had! They help me with my issues in the car
This was the best car buying experience. Charles listened carefully to all of my concerns and needs for purchasing a new car, and he made them happen. I walked away with a beautiful Elentra.
Excellent service everything went smooth and I was helped in a timely manner. Will be coming back
Great experience and great staff
I just took my vehicle there this morning. Hope the vehicle will be done by tge next day. Tks
Our sales guy Charlie did a great job!
Both sales and finance staff were courteous and professional. I always feel at home at Sterling McCall dealership either for sales or service
Jesse Goirl is the best service man. He kept me updated with the progress of my car. He advised me properly with the exact services needed. He is extremely knowledgeable and provides excellent customer service.
New convenient and very clean and comfortable waiting room. The staff works efficiently and behaves politely and friendly. A new practice has been introduced - sending a link to a video showing a car inspection with comments from a mechanic. It really helps to make sure that nothing is left out and that you are not being pushed too far. Received periodic updates on progress. The best experience in the last few years. Special thanks to Caleb.
If I could give this dealership more than 5 stars I would! Start to finish, the experience was over the top. If you’re in the market for a new Hyundai, go see Ajenae’. She was attentive, friendly, & provided the best customer service I’ve ever received at a dealership. Would highly recommend!
Great experience at Sterling McCall Hyundai on my last visit. My vehicle battery died on me and service was very helpful and understanding. My service rep was able to have a technician install my new battery about 30 minutes before closing time.
The best experience we’ve had with a car dealership. It didn’t feel like we were being pressured into buying a car. Very genuine and transparent staff. Carlos Joya (salesman) and Krar (finance) were very knowledgeable and helpful. I would definitely recommend this place!
Very nice people, they help me get out of a bad experience by selling me a quality vehicle.
Quick service and friendly. Offered a good service deal. I bought it. One minor thing my back window and side mirrors looked like they had been washed with soap and not rinsed. Strange but the service was good.
I was at Sterling McCall on 05/04/24 and the new facility is beautiful and clean and Mark the Service Excecutive is always fantastic he made sure all of the customers were satisfied. He served snack to everyone and is just an all around nice guy. Glenis was my service guy and he's always a pleasure to speak with, well to be honest he has been my service guy since I purchase my Hyundai Tucson in 2022 and he always has good conversation and makes sure he explains everything to me. I Love Sterling McCalls customer service! If you are going to ...
Bought a used vehicle.I worked with Charles.He is the best sales rep I have dealt with of all the cars I have bought. Very nice, knowledgeable, and helpful. Really understood what we wanted and wasnt overpushingthe annoying hard sell on things we said we dont want. Would buy from him again. Sterling McCall was great. Very smooth buying process.
I had such an easy process to lease my first Hyundai. Started with sending an online inquiry about their current lease special. Got a response back quickly. Since SEL has all the goodies I want, I just needed to pick a color and got the final quote. Martin even applied the $500 off coupon I got from Hyundai USA on top of the lease special. The first time I visited the dealership was to finish my paperwork and drive the car home. Couldn’t be easier.
Great place wonderful service, very friendly and helpful. Keep up the amazing service 👍
I wanted to share my experience with this location, my car need a recall done but the parts were on back order (bummer) I was at the dealership all day trying to figure out how was I going to get around without a car for God knows how long, but Mr.Cedric and Mr.Mark was determined to help me out! And when I say I’m so grateful for them for finding me a loaner car last minute! When I tell you a car came back right as I was walking out the door when Mr.Mark said “I ...
Great customer service from our SA, Mr. Glen Blankenship; brand new building with a very comfortable customer waiting area; additionally compared to other dealerships, I was able to actually get a timely appointment.
(Translated by Google) Excellent service, 100% recommended (Original) Excelente servicio, recomendado 100%
Wonderful no pressure staff! I'm so happy with my New Santa Cruz!
Professional, courteous, they know their vehicles and are willing to work with you to make the deal go through.
Used "click and buy". Dealership honored all pricing. Buying a car is always a hassle, but they made it as easy as I have ever experienced.
Thank you for your professional service. You made me comfortable with diagnosis of my vehicle. The time was speedy in getting my car back.
They have taken good care of my old car. And me. Very polite also. Thank you
Love this dealership. I get my car serviced here all the time. I love that they offer free Lyft’s
From start to finish, the reps I encountered were amazing. True ambassadors for Sterling McCall!!!
My service advisor Cedric went above and beyond with my car. Mark also helped out in a critical time and they worked well to get the back ordered parts that were needed for my 24 Palisade. I would highly recommend going to Sterling Mcall Hyundai for your service needs. Great customer service.
Reviews & Testimonials | Sterling McCall Hyundai