Sterling McCall Hyundai Reviews & Testimonials
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Sterling McCall Hyundai is conveniently located, has WiFi, and work space if you need to wait at the dealship while your car is being serviced.
9am oil change appt. Arrived 8:30am. Didn’t get out til 11:30-for an OIL CHANGE! Second time same-no more!
Super patient, kind, understanding, and genuinely wanting the best choice for each customer's needs. They explain every step of the process too!
Don’t have much to say about the dealership itself but Lisa priest is awesome. She goes above and beyond every time. We have bought 4 cars from her now and has been amazing every time. Sterling McCall are luck to have her.
All the workers at this dealership are very friendly and accommodating. They are ready to help you with any questions or concerns you may have.
My appointment today was great. Each individual I spoke to was very professional and courtesous. I will be returning to this location for my maintence service. Thank you.
Amazing dealership ! Shoutout to Maurice and the gentleman working with him, made buying my first car an amazing experience 🙂 !
Muy buena atención por parte de Donhan Murrell. Excelente servicio. Y sala de espera impecable.
Cedric took care of all my needs during my visit. He was polite, patient, and saw that my care received the best technical treatment.
Car needed new engine. Picked up car when I was told it was ready. When my car was brought out to me, there were parts in the back seat that belonged under the hood. On my way home, the battery alert came on and then the power steering light came on. I barely made it home. I’m guessing that they didn’t run a diagnostic test to make sure everything was working correctly. So far they have had my car for about a month and now they say that the old alternator “broke” the battery. So far I have ... Read More DealerRater - Jun 1, 2025
Everything was taken care of & I was happy with the service. Ivan kept me updated
I have gone to this dealership for years and I can honestly say the quality of work along with a great service staff keeps me coming back. My service rep Dillon Wesley ensures I get the best deal for my money and he keeps me informed about my current service being provided.
Poor customer service . Never returned my calls,I had to make calls to ask questions
I had to wait awhile (3 hours) at this dealieship.since the finance person decided to take a client before me. Wasn't fair to me, but I waited. The salesman was quick and was easy to work with.
Philip and Alex took very good care of us when we went to go buy the car. We were very satisfied with the exceptional service!
Fit me in, diagnosed the problem and fixed in less than 3 hours. Well done
Lisa and Sam are awesome! They took care of us and the process was quick and easy.
The sales person Sherwin is very accommodating and helpful on what we are looking for a car. He offered us coffee and water cookies. Transaction is very simple and no stress. Sherwin thank you for the five star service. Me and my wife will definitely recommended you to all future hyundai customers.
All the sales group and finance were excellent: Ashley, Vaughan and Andrew Narvaez. Thank you so much!
I throughly felt at ease from start to end. My assigned representative explained the process to determine what was wrong with my car. I received a a itemized overview of all parts under the hood of my car. Itemized cost of each part. Itemized priority of each part.. Repair was done and Mr Dillen responded to me with good info, that I appreciated. I will definitely be going back to complete the other repairs needed. I am very satisfied . I will definitely ask for Mr Dillon on my next visit.
I worked with Sarah & she made it so easy & seamless. She was amazing. I definitely recommend using Sterling Mcall & get with Sarah.
I brought my car in for an engine light check after I was able to get a loaner car. Cedric kept me up to date with the status of my car throughout the process. I got my car back earlier than I thought I would which was great.
Very clean and very nice . Love the new upgrades at the dealership. The service department reps very helpful
This dealership helped me get the best deal I needed! I was looking to trade in my sedan for a mommy car and Miss. Shelby helped me find what I was looking for. She was able to get me a great deal, great price for my slightly used car. My 2024 Ford Bronco Sport is to die for. I’m so in love with my car!!! Thank you, Sterling McCall Hyundai!
Fast friendly, courteous service. Always a pleasure dealing with a knowledgeable staff. Benito was the Best,
My appointment was timely. The staff were professional and friendly and the dealership was welcoming and clean.
The cleanliness ,the staff is extremely good and knowledgeable and its a pleasure to work with Mark he's always keeping me posted on what's going on
Great Customer Service ⭐️ My Service Advisor Jonathan Carcamo was AMAZING!! I appreciated all his help! Definitely will be working with him on my future Service appointments!!! The waiting area is always clean which is a big plus too!
Cedric is a very helpful service technician. Walks me thru all the repairs and tourer the shop with me.
Excellent,fast, productive,best car buying experience ever. Knowledgeable and listens to customer. Great job.
My service advisor was great. He addressed all my needs and beyond. Will definitely be coming back for future service.
Great service very fast. I have been to this location multiple times. I will come back
The salesperson was good but purchase of new Hyundai was poor tried to put something in finance contract we didn't want we caught it also never saw buyers order again after signed it was rush then to get credit application started the finance manager she was good but her boss the man that tried to cheat us is not honest transparency is not a priority for group one automotive DBA Sterling McCall Hyundai yes would send someone to purchase a vehicle there but be very careful when dealing with them will see how service department is on first oil ... Read More DealerRater - May 2, 2025
Great service. Brought car in for service and it was done quickly and efficiently. Thanks
Service by my sales rep was awesome. Shervin was more than willing to help and support me through the process
Lisa was amazing and so easy to work with and we did everything remote. She made our purchase from Louisiana really easy.
I had a great experience! Maurice was excellent and the financial department was also very helpful!
Benito in the service department was wonderful, caring, and explained how long it would take. It was 30 minutes less than what he told me. Thank you!
I walked and walked out with a brand new car ....off the lot...Salesperson Marius West was awesome throughout my whole purchase and everything went smooth.I knew what I wanted and he helped me to get that what I was looking for
I recently had the pleasure of leasing a vehicle from Sterling McCall Hyundai, and I can confidently say it was one of the best dealership experiences I’ve ever had. From the moment I walked in, I was treated with genuine professionalism and care, especially by my sales representative, Alex Esquivel.
After a distasteful experience at another Hyundai Houston dealership, I wasn’t expecting much—but Alex truly changed the game. His approach was respectful, informed, and incredibly helpful without being pushy. He took the time to understand what I was looking for and made the entire process not just ... Read More DealerRater - Apr 24, 2025
Very efficient, helpful in letting me know the problems with my car, I would like to give Cedric my salesman a 10.
Quick, well organized and informative on vehicle issues. Review any potential recalls and resolved the recalls.
I purchased my vehicle from this dealership in 2019, and they continue to provide me with great service!
Great customer service! Ivan took great care of me. Nice facilities too. Loved the Lyft service.
Clean service area. Service advisor kept me informed. Did take longer than I expected for installing 4 tires
Thanks to sterling Mccall Hyundai Special thanks to Donhan Murrel I always go to this dealership they do the great job
I made an appointment for a oil change and routine maintenance at the service department. I waited at the dealership not expecting those services to take long. My service rep checked in with me once to update and then later said if I was needing to leave I could skip the car wash. Just under four hours later I had to ask a service rep to get my car.
Everyone at the dealership is so kind and helpful. It was a pleasure working with Charles. So knowledgeable and made the process super easy and smooth.
I worked with Mark and he was very helpful and showed great understanding of the cars.
Even though I was upset that I had to leave my car… they were doing what was best for my car and I really appreciate that. Great service
This dealership is one of the cleanest and most customer accommodative I have ever done business with. I will certainly recommend it to my friends.
They sold me a vehicle with transmission problems, but they didn't tell me at the time of purchase. I received poor customer service at the dealership. The complaint I filed with you didn't yield any positive results. I didn't even know when they closed my case. They showed me a car with the accessories inside, and when they gave it to me, they had already stolen them. How do you think I feel?
It’s ok wait is long and when they wash your car they left a dirty towel inside my suv and it had a large dirty spot on the back of my suv.
Great prompt service and very polite and helpful. Though I had no appointment I was accommodated immediately with a smile . Had one of the best visits to the dealers in a long time .
Dishonest and corrupt service department. Service representative was extremely argumentative, rude and pushy. I have purchased the Hyundai protection plan which was $3300. My AC was not cooling properly. They diagnosed the problem and told me that out of 15 AC components the one component which is bad is not covered in warranty.
Great experience and Kenneth Alvarado was great to work with. Going through finance was a breeze. We love our new palisade!
I called in,appointment was made for the next day,Work was propmply done and $ 30 less than quoted originally. Mark the advisor is a good man
Both Lisa my salespersons and Chang my finance advisor were both incredible! They were patient and walked me through everything that I needed to know. The facility was clean and had great coffee too!
Excellent customer service delivered in all areas. The restrooms were the best too. So clean.
Great dealership selling superb vehicles! Sales Manager Daniel Mareno is very professional, and goes the extra mile for me (thrice now!). Salesman Charles Nowell could not have been more helpful and friendly. Both are valuable members of your sales team!
Donhan did such a great job today assisting me! I look for to returning to this location for service.
Lisa was great to work with and helped so much. I would definitely go to her again in the future. She really cares about her customers.
Maria did a great job as our salesman. We were able to get all our questions answered and make a deal that worked for us. I am very happy with my purchase!!!
Agent was very attentive and friendly. Fast service. Car was washed and vacuumed before return.
Jonathan was great and professional and he made sure we were taken care of and got the best deal in town!
Advisor made sure everything was done in a timely manner. Went out of his way to get me out sooner than even expected.
Great Friendly Fast Effective Best Super Establish Awesome Hospitality Easy going Aura Peak Amazing Fantastic
This is an outstanding dealership! Great service from the service advisor, very knowledgeable, courteous and professional. Plus, it’s a beautiful dealership, very nice, comfortable, clean waiting area.
Great experience. My sales rep., Sam Hoehne was personable and knowledgeable and just great! Chang Rooker, our finance rep., was friendly, knowledgeable and quick. We did not need hours and hours at the dealership. Highly recommend
Cedric was very helpful. His attitude was extremely positive and friendly. The work was done in a professional and timely manner. When the work was completed, he explained the details of what had been done.
Don was awesome; transparent, informative, honest. I felt very comfortable while working with him and look forward to bringing my car back to be serviced.
Friendly staff, answered all the questions we had, didn’t pressure us into anything. Easy process!
I had made an appointment for 9:30 am for a bulb to be changed. My car didn’t get pulled in until over an hour later. By the time it was ready it was over an hour and a half after my appointment time. I was told it was because some more important people had work to be done ahead of me. Well I’m sorry, I bought my car from tall and have had all my work done by yawl and I had an appointment.
Very nice people working were efficient and allowed me to come in without an appointment to program a key for me
Customer service from the salesman, GM and finance was awesome. I would buy another vehicle here again.
Don was my service advisor, he was wonderful, very professional & knowledgeable. He made recommendations to keep my vehicle in great shape
Sam H. made my car buying experience very pleasant and easy! Sterling McCall Hyundai has a great atmosphere.
I received prompt professional service and enjoyed the text communication while waiting on site. My service tech was friendly and courteous.
I had purchased a 2023 Hyundai Elantra Limited form you guys on the 18th of January 2025 and the guy who did our deal, Rodger lied to both me and my mom when we were signing the paper work and due to this lie he gave us, the bank had voided the loan and now I’m out of a car yet again. And because of your employees screw up we have to pay the price since now we can’t get approved for another deal. We shouldn’t be paying the price for someone’s else’s mistake. And a heavy ... Read More DealerRater - Mar 2, 2025
Caleb was the gentleman who helped me. He explained everything in detail and told me to ask him about anything I didn't understand and he would go over it as much as I needed. He was very polite and professional and made my experience very pleasant. I will ask for him in the future.
Highly recommend this dealership. Excellent customer services. I had a great experience purchasing my new vehicle.
Benny was very helpful to go through the process which could be complicated. Everyone else are always nice when I ask something. Sharing video form technicians were very helpful to understand what services are required for my vehicle.
They overcharged for our 2025 Tucson. $1,100 for tint. $500 for Ikon Connect which is not necessary because you can track your vehicle using Bluelink which is already included for free. $500 for cargo tray which you can get on Amazon for $46. Pretty much no wiggle room on the total price - other dealers are advertising $750 to $1000 off the sticker price. They just play with numbers to make it sound like you're getting a good deal. The finance guy just brushes your questions aside. You don't realize the breakdown of the total price until you get home and look at the bill ... Read More DealerRater - Feb 23, 2025
Service. Donhan were great. Kept me informed, very personable. Service prompt. Thank you very much.
Jonathan was great he explain and let was helpful in finding out what was wrong with my car
Excellent and professional service from Caleb Manuel, but at the service shop, the exterior door handle (left, front) of my Tucson was broken. Caleb is waiting for approval to replace the part.
I trust them to take good care of my Sonata and do what needs to be done.
Don and the team in the Service Department fixed my 2025 Santa Fe right the first time and had my vehicle ready early. My vehicle was washed and clean and I am super happy. They took care of my vehicle as if it was theirs and were very nice and professional. In a day and age where quality work and customer service is hard to find you don’t have to look any longer because Sterling McCall Hyundai is a first class organization. I highly recommend this dealership.
Cedric and his team gave us the best service! Took care of warranty engine in 1 week!
It's was a wonderful experience at this dealership!!! Everyone was very nice! Great service!
We loved our Salesman Andy! He was professional and funny! Andy got the job done!
Excellent Customer Service! Went For An Oil Change, Was Greeted Quickly By My Advisor Donhan and He Was Super Helpful & I Loved His Energy! Definitely Will Bring More Service Needs On My Car Here!!
This dealership is helpful, courtesy, very clean. Dillon was nice, knowledgeable and kept me informed of updates.
I’m always taking care of as a customer. The staff is always professional & efficient.
My service advisor Dillon always deliver when I need a service provided for my vehicle. Dillon keeps me informed every step of the way.
I had a lot of maintenance done on my car and they gave me some good discounts
Andy was a very pleasant salesperson to deal with..my overall experience was great!...Thanks to all...
Don is always helpful and responsive and I have always had good service at this dealership.
New place has larger space and great Service area. I wasn’t able to speak with my service advisor this trip as he was very busy. I spoke with one of the helpers who was very good. I apologize for not remembering his name. I would like to see the vending machines back for the visitors since the only thing to drink was coffee and water. I waited while my car was serviced and it took me only about an hour. Thank you.
I always come here for my car service and i will continue coming. They do an excellent job.
Reviews & Testimonials | Sterling McCall Hyundai